To be fair, my approach isn't always the 'right' and certainly not the only way to address complex problems, but I can show you how to adopt a design-inspired process to co-create meaningful change.
Or, to reframe this challenge as an innovation opportunity: How might we adapt and integrate analytical methods and strategic design to spark transformative change in a real-world scenario?
Click on the numbers to find out what's behind each step of the co-creative process I tend to follow when working with you.
Exploring and understanding your unique context, history, culture, mental models, and goals through a systems lens.
Integrating our insights and building a shared understanding of your challenges and future vision to set our objectives.
Creating ideas for systemic interventions, strategic innovations, or cultural shifts to address core challenges.
Selecting, building, and implementing the most promising solution(s) that emerged from our collaborative ideation.
Gathering feedback to assess outcomes, gain new insights, refine our shared understanding, and decide how to move forward.
Imagine you’re Yana, the newly appointed manager for your organization’s upcoming software innovation project. You already assembled your diverse team and, being the modern day project manager you are, you decide to “go agile”.
Enter Andrew, your most influential business stakeholder whose support is critical for the project. And he is not enthusiastic about your plans. At all.
(This case study is from a session I led in 2021. Explore more recent works here or here.)
❝ I’m passionate about co-creating value with innovative software products—ideally in a fast-paced environment. ❞
❝ Project management is all about time, scope, and cost. Projects cannot succeed without structured plans. ❞
Click the button below to empathize with Yana and Andrew, understand the core problems we're facing, and ideate solutions to successfully start the innovation project.
Bonus: You'll also learn the basics (and some best practices) of agile and traditional project management along the way.
© 2025 Lisa Hehnke